Zalando is a giant marketplace filled with a variety of reputable clothing brands selling their clothing online. Even so, shipping and return is generic for the entire platform.
How to get Free Shipping at Zalando
Getting Free Shipping at Zalando is very simple. To do this you just have to do one of these two things when making your purchase:
Placing an order of more than 24.90 euros: with a minimum of 24.90 euros of shipping you can have Free shipping at Zalando, but if is less you will have to pay 2.90 euros for shipping.
Buy an item with free shipping: there are some brands that sell within Zalando and they ship for free, so you don't have to wait to place an order of 24.90 euros to buy these items with free shipping.
Normally, items with free shipping exceed the price of 20 euros.
How to get Free returns at Zalando
The Free return at Zalando is guaranteed on any order. Therefore, you will not have to pay to return the clothes.
In addition, if you paid for standard shipping when you purchased your items and make a full return of all the products in an order, you will be reimbursed for standard shipping costs. Something that does not happen with express shipping (fast shipping).
You have 100 days to make a free return at Zalando. However, the product must not be used or dirty to be able to return it.
In addition, you must return the products in the same package for the return to be processed correctly.